Credit returns
Confirmed generation failures, moderation rejection and confirmed cancellations release reserved credits. A release is a credit return, not a cash refund. A task being reconciled is not yet a confirmed failure.
Cash refund requests
Unused one-time purchases may be submitted for a full cash refund within 14 days of payment. Partly used purchases, active reservations and disputes need manual review. An application is not approval or confirmation that cash has been refunded. Statutory rights prevail.
No renewal
There is no subscription or automatic renewal to cancel. A cash refund is separate from a credit release. Live payment and refund processing are disabled and have not been verified for this project.
Contact support
Contact support with your order ID and request. You will receive a reference once the request is saved. Approved refunds are checked with the payment provider; settlement timing depends on the payment method and is not guaranteed.
Contact support